OpenCart Update – Daniel Kerr is at it again
We have been covering some updates on OpenCart, and while we mainly forgot about it, a few of our readers pointed out that Daniel Kerr, has been at it again on his forum. We've covered some of the reasons why we don't recommend OpenCart, but here are some quick snippets of Daniel having a little breakdown when users on his support forum are posting what they believe are bugs to the system.
this is down to your server not setup properly. my server works fine and so do many others.
this means its your fault!
one of my all time favorites:
its a permissions issue! with your server! nothing to do with opencart! you have not set the web user to have permission on this folder. are u stupied! opencart does not alter your session directory!
Keep in mind, these are direct quotes from Daniel.
there is not an sql injection problem you clown!
sql injection would mean you are actually injecting sql via the some unescaped variable.
the problem is (if there is one) a bug with mysql.
this threads like the blind leading the blind.
When releasing a product, you must expect that there are going to be lots of questions, some repetitive, some off the wall, and some that make no sense. However, the difference is in the customer service. For those who want their product to be used, such as PrestaShop for example, would never talk to their users like this. Those who want to push their users away, use the exact language above.
Of course, the choice is yours of which eCommerce platform you use, but do you want to be called "stupied" when asking a support question for OpenCart?